6 business travel trends set to shake up 2026

As 2025 draws to a close, we at Good Travel Management have delved into the latest research and our internal data to share our predictions for the biggest business travel trends of 2026…

#1 ROI remains key

We predict there will be fewer business excursions in 2026, but those that do take place will be longer, with companies trying to maximise the ROI of each trip. Our data also shows that low-cost flight carriers now account for 1 in 3 fares globally, indicating that the price point remains important for business travellers.

Another factor to consider is whether your company is capturing the full cost of a trip. More businesses will want to determine the holistic cost, from the first coffee purchased at the airport to flights, hotels, and any other purchases.

This is where expense management software stands out, by consolidating all travel and expense data.

#2 The reinvention of loyalty programmes

Loyalty programmes are on the verge of reinvention. As financial models tighten, many have quietly begun devaluing points or shifting redemption structures, but that opens the door to innovation.

A new era of loyalty will focus on flexibility and relevance, connecting travellers with experiences that match their lives, not just their spending.

There is also another potential impact: travellers may now be more open to alternative carriers within their preferred programme, given a more attractive way to reach top-tier status.

#3 Carbon offsetting becomes standard practice

In 2026, we’ll see morebusinesses not only focusing on reducing travel emissions but also increasingly investing in programmes that allow them to offset the carbon footprint of their business travel activities.

We believe CO2 measurement for travel is important, but it can be challenging given the many ways to measure it.

Partnering with CO2 experts enables businesses to set trip approvals based on accurate emission data.

#4 Gen Z & ‘slow business travel’

With Gen Z projected to comprise 30 percent of the workforce by 2030, firms are adapting business travel programmes to meet changing demand, a trend we expect to continue next year.

Gen Z professionals prioritise slower rail travel in response to climate concerns, marking a major generational shift.

A recent study found that almost two-thirds of Gen Z are open to slower travel, like rail, if it greatly reduces their carbon footprint.

#5. Advanced digital security

Total reliance on mobile devices - from banking to boarding passes - makes travellers prime targets for cybercriminals, whether in transit, at hotels, or online.

Cybersecurity for business travellers will continue to evolve, using technologies like biometrics, end-to-end encryption, and real-time threat intelligence to protect personal and corporate data on the go.

Entering 2026, proactive planning, communication, and shared responsibility will prepare travellers for an increasingly complex world.

#6. Where AI steps in, but humans still shine

We're now seeing the heart and head of travel management unite.  

AI now handles routine tasks like bookings, policy checks, and personalised hotel suggestions.

It’s also beginning to handle visa alerts, automated expense submissions, and real-time travel tracking. This streamlines travel management.

However, when complications arise - like flight disruptions or missed connections – the human touch will still be more important than ever for resolving issues.

This approach ensures smooth travel experiences while addressing the nuances that technology alone cannot manage, helping travel feel personal, intuitive, and meaningful once again.

‍