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How to Make Your Office Space Comfortable for Clients

By
BizAge News Team
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Creating a comfortable office environment to which your clients can come and feel as if they are welcome is important. It is essential that you foster positive first impressions and build trust to encourage repeat visits from your clients. 

An office that is welcoming and functional as well as aesthetically pleasing is the only way to ensure that the office space is everything your clients would want to be in. 

Physical Space and Layout

Welcoming Reception Area

A reception area that is warm and inviting is one of the first and most important things you need to look into. Make sure that there is a wide receptionist desk and ample seating and that things are very comfortable there. 

There should be a layout that increases the ease of conversation. Make sure you're adding elements such as indoor plants, and soft lighting to make this space feel more welcoming for your clients.

Cleanliness and Maintenance 

You need to make sure that your office is clean. A clean office offers a lot of comfort for your client base. Regular cleaning of the areas between visits is important. Make sure you are cleaning the rooms that your clients are likely to go into. 

These include the waiting area, consultation rooms and restrooms. First impressions do last and you want to make sure you give one that will make your clients feel blown away. If you have broken furniture, peeling paint or outdated de or you need to get it fixed as soon as possible. 

Temperature and Air Quality

You must make sure that the office temperature and air quality are comfortable for those who visit. If it is too hot or too cold you run the risk of making people want to leave very quickly even if they need to spend more time in the office. 

The last thing you want is for someone to be in discomfort for long periods of time, they may decide to take their business elsewhere for just this particular reason. 

Proper ventilation is also necessary so that you get good air quality. Make sure you're installing air purifiers to grab ahold of those allergens and improve the overall atmosphere.

Private and Quiet Areas

Privacy is critical so you want to make sure that you have areas that are designed for those times when you need to divulge sensitive information. If the type of business that you do calls for it, make sure that you have private rooms where clients can speak very freely and not be overheard. 

You may also want to consider soundproofing these areas to up the confidentiality levels. 

Accessibility

You have to make sure that your office is accessible to all who come to visit it. This means that those with disabilities should not have too much trouble accessing the building. 

This is easy enough to do. You must make sure that you have elevators, ramps, accessible bathrooms and wide enough doorways that will accommodate wheelchairs.

Amenities and Comfort

Refreshments

It's good for you to offer some refreshments such as tea, coffee and water that will make clients feel more at home. You don't have to have a big beverage station. 

A small one is good for a waiting area as it will add a nice touch to the entire environment. Make sure that you provide healthy snacks as it will be appreciated by clients especially those who have to wait for a long period of time.

Entertainment 

You have to try to make the waiting time as positive as possible for your clients. Have a television in your waiting area, books and magazines can also be available to help us squash those feelings of boredom. 

Free Wi-Fi access is a biggie and it can make or break comfort in many cases. You'll be hard-pressed to find anyone who is not on social media these days and browsing the different sites while they wait can help to alleviate boredom quickly.

Comfortable Seating

Make sure that you provide seating that is ergonomically friendly in your office area. This is not only for the reception area but for meeting rooms as well. Nobody wants to feel as if they're sitting on rocks so consider comfort above all else. 

Make sure you have some child friendly seating as well. If your clients bring their children with them they will want to make sure that they are comfortable. 

Having a small play area, where there are toys that can keep children occupied is a very important consideration, the one thing that you cannot afford to let slip by is comfort for your guests.

Written by
BizAge News Team
From our newsroom
June 16, 2024
Written by
June 16, 2024