Opinion

Why limited edition merch has high appeal

Phil Goodman, CEO, British Promotional Merchandise Association, says exclusivity is the key to soaring demand
By
By
Phil Goodman

In an era of digital content, with everything you could ever want at your fingertips, one strategy that continues to remarkably cut through the noise is exclusivity. Specifically limited edition promotional merchandise, which has emerged as a powerful tool for brands seeking to ignite interest and encourage consumer loyalty. Whether it’s a trainer drop, a branded hoodie, or a collectable soft toy, exclusivity not only drives demand, but creates an environment of hype, value and customer engagement.

The Psychology Behind Limited- Edition Products:

The principle is simple but powerful: scarcity fuels desire. This is true with all products, promotional and non-promotional merchandise. When something is hard to obtain, it instantly becomes more appealing. This is not just a marketing craze, it is rooted in behavioural psychology.

Scarcity increases value, particularly when products are associated with status or identity, and creates the psychological need for urgency. According to a study conducted by psychologist Robert Caldini in 2009, ‘scarcity fundamentally triggers human urgency and motivates action due to fear of missing out (FOMO).’ When a product is seen as scarce, individuals value it more highly.

A current example of this is the phenomenon of the ‘Labubu,’ a limited edition plush bag charm, that is marketed through limited and seasonal drops. Couple this with the product’s ‘blind box’ and collectors’ appeal, the lack of availability has fuelled desire, seeing customers queuing up for hours. The Business Times has recently reported that some of the collectable plush toys are being sold for more than three times their original value on reseller platforms such as StockX and Depop.

Why does Limited Edition Merchandise Succeed?

The phenomenon of limited-edition merchandise was originally evident in streetwear and exclusive trainer drops, but now the hype has spread across industries. Tech companies, beverage brands, beauty lines, toys and even fast-food chains now embrace the exclusivity playbook. For example, McDonald’s recently released limited-edition promotional merch in partnership with UK rap giant Stormzy, creating the kind of hysteria typically seen when new albums are released or concert dates are launched.

So how does this actually work? Limited edition promotional merchandise succeeds because it is not just about product. It is also about the narrative sold with the story and the emotion behind it. An exclusive, promotional hoodie becomes far more than fabric if it’s tied to a cultural moment, social cause, or a beloved celebrity.

The Role of Social Media

Social media, of course, plays a pivotal role in amplifying this effect. Platforms like Instagram, TikTok and Discord act as accelerants in generating hype around limited edition merchandise. Often, influencers and brands launch teasers and countdown timers, orchestrating a kind of controlled chaos, promoting the launch or ‘drop’ of an exclusive item.

This model also transforms buyers into channels for free advertising. Once a drop is completed, consumers flood the internet with photos, unboxings, resale listings and reviews. This free advertising is another reason why many brands choose to couple exclusivity with promotional merchandise. At every step, the brand benefits from organic media, increased visibility, and cultural relevance.

How Can Brands Utilise this Strategy?

The exclusivity strategy is not without risk. Brands must ensure they limit the number of drops to maintain exclusivity and consumer trust. The best campaigns are those that stay rooted in the brand’s values and are aligned with a clear creative purpose.

From a commercial point of view, the advantages speak for themselves. A well-executed exclusive release of an item not only generates revenue but also free advertising, user-generated content, and increased community growth.

Measurable Key Performance Indicators (KPIs) include sell out time, social engagement rates and resale value, all of which contribute to long-term brand visibility beyond the spike you may receive in sales.

Ultimately, the power of limited-edition promotional merchandise lies not in its scarcity alone, but in the emotional reaction that scarcity inspires. When brands couple exclusivity with purpose and creativity, they do far more than just sell products. They shift culture.

Written by
July 25, 2025
Written by
Phil Goodman